Domestic Shipping

FREE U.S. shipping on orders of $150 or more (after discounts and before applicable taxes).

Order Processing Times
Please allow 3–5 business days for processing custom orders, including refills.

Shipping Methods & Delivery Times

USPS Ground Advantage — Allow 10+ Business Days

As a Hawaiʻi-based business, we want our customers to know that USPS Ground Advantage shipments from Hawaiʻi to the mainland are currently experiencing longer-than-usual transit times. Please allow 10 or more business days for delivery, depending on the destination.

To help get your order to you as quickly as possible, we also ship via UPS whenever shipping rates are competitive.

Once your order ships, you will receive tracking information. Please note that USPS Ground Advantage tracking may not update regularly, even while your package is moving through the postal system. It is normal for tracking to show no movement for several days while your package is in transit from Hawaiʻi.

U.S. Shipping Rates

• Orders under $150: $9.95 flat-rate shipping

• Orders of $150 or more: FREE shipping

We appreciate your patience and understanding as we ship your favorite Lanikai products from Hawaiʻi with aloha!

We ship to Japan via USPS International Priority

If actual shipping charges are less than what you're charged, you'll receive a partial refund for the difference. Please allow up to 5 days for processing

We count on everything arriving in great condition, but shipping or packing issues do sometimes occur. If there are any problems at all with your order please email info@lanikaibathandbody.com with your name, order number and issue with your shipment, and we’ll be sure to respond quickly to assist! 

Please note, shipments may be delayed due to continued service disruptions with the postal service. 
While we do everything in our power to ensure your order is delivered on time, please understand that for conditions beyond our control such as severe weather, service interruptions, or any other carrier complication may delay your order. While most packages will arrive on time, there may be circumstances and delays that our carriers may experience.

Please make sure to allow plenty of time for your order to arrive.

Mahalo!