Domestic shipping in U.S. is free when you spend $150 or more (after discounts are applied and before any applicable tax.)

Order Processing Times
Please allow up to 3-5 days for processing custom orders (refills).  All USPS Ground Advantage packages arrive within 5-7 days of when it is shipped depending on the ultimate destination; tracking is updated as your package moves through the system.

USPS Ground Advantage
Allow up to 3-5 days to the West Coast | 5-7 days to the East Coast

$9.95 shipping cost for orders below $149.99 | U.S.
Free shipping for orders more than $150  | U.S.

We ship to Japan 

If actual shipping costs are less than what you're charged, you'll receive a partial shipping refund for the difference. Please allow up to 5 days for processing.

Holiday Shipping Deadlines
From Hawaiʻi to U.S. Destinations

• Ground Advantage: Place your order by December 13 

• Priority Mail: Place your order by December 13

• Priority Mail Express: Place your order by December 20

APO/FPO/DPO (Military Addresses)

• Ground Advantage: November 4

• Priority Mail: Place your order by December 9

• Priority Mail Express: Place your order by December 16

We count on everything arriving in great condition, but shipping or packing issues do sometimes occur. If there are any problems at all with your order please email info@lanikaibathandbody.com with your name, order number and issue with your shipment, and we’ll be sure to respond quickly to assist! 

Please note, shipments may be delayed due to continued service disruptions with the postal service. 
While we do everything in our power to ensure your order is delivered on time, please understand that for conditions beyond our control such as Covid-19 pandemic restrictions,  severe weather, service interruptions, or any other carrier complication may delay your order. While most packages will arrive on time, there may be circumstances and delays that our carriers may experience.

Please make sure to allow plenty of time for your order to arrive.

Mahalo!